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~ Customer Testimonial ~
"I had two different shops including the Saturn dealership look at my car over the last 18 months and no one was able to find what was wrong with it. You had it for three hours and found the problem and the cost was much cheaper than theirs. Thank You!"
         - J. Tucker
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Frequently Asked Questions
At Ocean Air Auto Repair, we strive for complete and total customer satisfaction. We hope that, if you have any questions about your vehicle's service and maintenance needs, you will not hesitate to ask us. To better serve you, we have provided some general information below including Frequently Asked Questions about Vehicle Service and Maintenance, Safe Travel Tips, and FAQ about this site.

Vehicle FAQ
Factory Recommended Maintenance and Service:
You have the right to choose who performs your factory recommended maintenance and service! You don't have to pay dealer prices. Ocean Air Auto Repair can perform your factory recommended maintenance and service at very competitive prices and your factory warranty will not be affected! We follow your particular vehicle manufacturer's recommended service intervals as listed in your owner's manual.

If you are not sure when your vehicle is due for service, just ask us!

Common Service Intervals Include:

  • 3 Months or 3,000 miles = Oil Change
  • 30,000 miles = Cooling & Transmission Service
  • 60,000 miles = Timing belt (or manufacturer's recommendation)
  • Most vehicles have important service intervals at 30, 60, and 90 thousand miles.
Ocean Air Auto Repair highly recommends a semi-annual inspection!
As some of our customers can already attest, a semi-annual inspection can discover a worn component before it creates major or more costly problems. Plus, a semi-annual inspection can increase the resale value of your car, as a well maintained vehicle can bring two to three times as much as one that has been neglected.

And Don't Forget Your Virginia State Inspection!
Ocean Air Auto Repair is proud to be an Official Virginia State Inspection Station.

Tips for Better Mileage from the EPA:
     1) Replace your air filter.
     2) Keep your tires properly inflated.
     3) Use the recommended grade of oil.


Safe Travel Tips: What Should I do if:
My Vehicle Overheats on the Highway?
Pull over in a safe area and let the vehicle cool down (do NOT check the fluids until the car has cooled down), call for assistance. If after our regular business hours, contact Melvin's Towing @ (757) 340-6049.

My Check Engine Light Comes on?
Call to schedule an appointment, as there is no way to know if the problem is serious (or if your car is simply trying to remind you to perform a vehicle service) without running a diagnostic check. If accompanied by other problems, such as a sudden loss of power or strange noises, it is best to play it safe and pull over in a safe area and call for assistance. If after our regular business hours, contact Melvin's Towing @ (757) 340-6049.

Site FAQ
We have made every attempt to make this site as accessible to as many visitors as possible. If you have a question regarding your particular vehicle or it's status, it is best to call us during normal business hours. If you have a general question, feel free to Contact Us.

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